FAQ

General Data Protection Regulation (GDPR)

Here is a professionally rewritten version of your GDPR content, tailored for PRESKO EXECUTIVE CHAUFFEUR CARS LTD, Trading as “PEC CARS”, with unnecessary mentions of other companies removed and language simplified while keeping it accurate and compliant:

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a key piece of European legislation that strengthens data protection for individuals within the European Union. It replaces the 1995 EU Data Protection Directive and establishes a unified framework for how organizations handle personal data.

The GDPR enhances individuals’ rights and places greater responsibilities on organizations. It allows for substantial penalties—up to €20 million or 4% of annual global turnover—for businesses that fail to adequately protect personal data.

The regulation came into effect on May 25, 2018, and applies to any organization that stores or processes the personal data of EU citizens.

How GDPR Affects You as a PEC CARS Customer

When you use services provided by PRESKO EXECUTIVE CHAUFFEUR CARS LTD, trading as PEC CARS, we collect and store your personal data. This allows us to manage your bookings, issue travel documentation, and provide reliable transportation services.

In this context, PEC CARS is both a data controller and data processor, and you—as a customer—are a data subject. If you’re booking on behalf of another person, you may also be acting as a data controller, which may bring its own GDPR responsibilities.

Your Responsibilities as a Data Controller (if booking for others)

If you’re handling personal data on behalf of others, you should ensure your actions comply with GDPR. We recommend seeking professional legal advice. The Information Commissioner’s Office (ICO) suggests 12 key steps to help organizations prepare:

  1. Awareness: Ensure decision-makers understand the impact of GDPR.

  2. Data Mapping: Know what data you hold, where it came from, and who you share it with.

  3. Privacy Notices: Update privacy policies to reflect GDPR standards.

  4. Individuals’ Rights: Prepare to accommodate rights like data deletion and data portability.

  5. Access Requests: Be ready to handle data access requests within one month.

  6. Lawful Processing: Identify and document the lawful basis for data use.

  7. Consent: Review how you obtain and manage consent to ensure it meets GDPR standards.

  8. Children’s Data: Implement age verification and obtain guardian consent where applicable.

  9. Data Breaches: Have procedures to detect and report data breaches promptly.

  10. Privacy by Design: Include data protection in systems and process design.

  11. Data Protection Officers: Appoint a responsible person or DPO if required.

  12. International Considerations: Identify your lead data authority if operating across the EU.

What PEC CARS Is Doing to Be GDPR-Compliant

At PEC CARS, we are committed to protecting your personal data. Our approach includes:

  • Enforcing secure (HTTPS) website connections.

  • Conducting regular security and antivirus scans.

  • Maintaining up-to-date records of all personal data stored and processed.

  • Only collecting data necessary for delivering our services.

  • Keeping a detailed data flow map, including third-party processors.

  • Regularly reviewing and updating our Data Protection Policies.

  • Providing ongoing staff training, including breach response procedures.

We also provide key documents to help you understand how we handle your data:

You have the right to request access to or deletion of your personal data. However, some legal requirements limit what we can remove. For example, we are required by licensing authorities to retain full journey records for at least one year and by company law to retain transaction records for six years.

PEC CARS is dedicated to full compliance with the GDPR.

For any GDPR-related questions, please visit our Contact Us page. You can also download a full copy of the General Data Protection Regulation here.

Privacy & Data Protection Policy PEC CARS

Data Controller: PRESKO EXECUTIVE CHAUFFEUR CARS LTD, Trading as “PEC CARS”

Privacy Policy

At Peccars, we are committed to protecting your privacy and handling your personal data responsibly. We comply with:

  • The UK General Data Protection Regulation (UK GDPR)

  • The Data Protection Act 2018

  • Guidance from the Information Commissioner’s Office (ICO)

1. Data We Collect

When you use our services, we may collect the following information:

  • Full name and contact details

  • Pickup and drop-off locations

  • Payment method (processed securely by Autocab)

  • Journey history

  • IP address and location (if using our app)

2. How We Use Your Data

We use your personal data to:

  • Process and confirm bookings

  • Assign drivers and manage journeys

  • Send booking confirmations and updates

  • Comply with legal and licensing requirements

  • Improve our services and user experience

3. Data Storage

All data is securely stored on Autocab’s UK-based cloud platform. Peccars accesses this data through Autocab’s secure systems. We do not store payment details ourselves.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contract – to deliver our transportation services

  • Legal obligation – to meet regulatory requirements

  • Legitimate interest – to enhance service quality and prevent fraud

  • Consent – for optional marketing communications

5. Data Sharing

We may share your information with:

  • Licensed drivers and operators (to fulfill bookings)

  • Payment processors (via Autocab)

  • Regulatory authorities or law enforcement (if required by law)

We never sell or rent your personal data.

6. Data Retention

We retain your data only as long as necessary:

  • Booking data: Up to 6 years (as required by law)

  • Marketing preferences: Until you opt out

  • Payment data: Handled securely by Autocab

7. Your Rights

You have the right to:

8. Cookies

Our website uses cookies to:

You can manage cookie settings through your browser.

9. Contact Us

For questions or to exercise your data rights, please contact:

Peccars
📧 Email:
contact@peccars.co.uk
📞 Phone: +44 191 359 2605 / +44 7511 114025
🌐 Website: www.peccars.co.uk